What is a removal policy?

We require a removal and new set for all new clients coming to us with lash extensions from another salon. We ask this of our new clients because we cannot vouch or take responsibility for the work of a technician not under our employ.

If you choose to not remove your existing lashes from another salon, you will forfeit the right to our Free Fix policy. Since we will not be able to tell if it is the old lashes from the previous salon or if it is the lashes from JJ that are shedding, we cannot offer free fixes in these circumstances. Therefore, it is our recommendation that any clients who are new start fresh with us.

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Updated on May 17, 2024

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